Workflows

Automate your operations

Smart workflow automation for housekeeping, maintenance, and guest services. Assign, track, and complete tasks with zero paperwork.

Hotel operations team coordinating daily tasks
Automated Workflow
Guest checks out
Housekeeping notified
20+ Pre-built workflows

Automatic task assignment

Checkout triggers housekeeping task. Maintenance request triggers engineering. Guest request triggers concierge. No manual assignment needed.

50%faster turnaround
  • Event-triggered workflows
  • Smart staff assignment
  • Workload balancing
  • Skill-based routing
Hotel supervisor assigning tasks to staff
Auto-Assigned
Room 301 → Sunita

Real-time task tracking

See every task status in real-time. Know what's pending, in progress, and completed. Supervisors can track without walking floors.

100%task visibility
  • Live status updates
  • Staff mobile app
  • Photo verification
  • Time tracking
Hotel room being inspected after cleaning
Tasks Today
● 12 Completed
● 4 In Progress

Never miss a task

SLA tracking ensures tasks are completed on time. Escalation rules alert supervisors when deadlines approach. Zero missed tasks.

0missed tasks
  • SLA monitoring
  • Escalation alerts
  • Priority management
  • Performance reports
Hotel maintenance worker responding to request
✓ SLA Met
100%
This week

Connected to guest experience

Guest requests via WhatsApp automatically become tasks. Completion updates sent back to guest. Seamless communication loop.

  • WhatsApp integration
  • Guest notification
  • Feedback collection
  • Service quality tracking
Room service being delivered to hotel guest
Guest Request
"Extra towels please"
→ Task created automatically
"
Room turnaround time reduced from 45 to 20 minutes. Staff know exactly what to do and when. No more paper checklists or radio calls.
A

Anita Sharma

Housekeeping Manager, City Business Hotel

Part of the Hotelary hotel operating system

AI hotel software that runs the whole property

Hotelary.ai is an AI-native hotel operating system that combines PMS, WhatsApp AI bookings, channel management, POS, housekeeping, finance and revenue automation in one platform for independent hotels. This module shares one operational database with every other layer, so there is no integration boundary between them.

See all ten layers

Streamline your operations

Zero paperwork, 100% visibility. AI allowance included.

Set up in minutes • AI allowance included