Guest CRM
Build lasting relationships
Know your guests. Remember their preferences. Personalize every stay. Turn first-time visitors into loyal advocates.
Complete guest profiles, automatically
Every booking builds a rich guest profile. Contact details, preferences, stay history, spending patterns—all captured without manual entry.
- Automatic profile creation
- Stay history tracking
- Preference recording
- Spending analysis
Personalize every touchpoint
Staff see guest preferences before check-in. High floor preference? Extra pillows? Dietary restrictions? Your team is prepared before the guest arrives.
- Pre-arrival alerts to staff
- Room preparation notes
- VIP guest flagging
- Special occasion reminders
Automated marketing that converts
Birthday offers, anniversary specials, win-back campaigns—all automated. Send targeted WhatsApp messages that feel personal, not spammy.
- Birthday and anniversary campaigns
- Dormant guest re-engagement
- Seasonal offer automation
- WhatsApp broadcast campaigns
Loyalty programs that work
Create tiered loyalty programs with automatic upgrades. Guests earn points, redeem rewards, and feel valued. First-party data, no intermediaries.
- Points-based rewards
- Tier-based benefits
- Automatic tier upgrades
- Redemption tracking
Repeat bookings increased 45% in 6 months. The birthday campaigns alone bring significant revenue. Guests are amazed we remember their preferences.
Suresh Patel
Owner, Grand Plaza Hotel
Build guest loyalty
14-day free trial. Turn guests into advocates.
14-day free trial • No credit card required